Experienced Salesforce Developer II supporting the development, enhancement, and integration of Service Cloud solutions. This role focuses on delivering high-impact business functionality, scalable custom components, and system integrations within an enterprise Salesforce environment.
The role is a hands-on Salesforce developer position focused on independently executing development tasks while collaborating effectively with cross-functional teams.
Develop and enhance Salesforce Service Cloud solutions, including Omni-Channel functionality such as routing, capacity, and presence management.
Build scalable, high-quality applications using Apex and Lightning frameworks, with LWC as the primary development framework, and maintain existing Aura and Visualforce components as needed.
Build and maintain integrations with third-party systems using REST APIs, Bulk APIs, and Metadata APIs, including telephony/CTI and external SaaS/AppExchange integrations.