AI Multilingual Chatbot for Financial Assistance
24/7 multilingual
support enabled through an AI chatbot.
Lower operational costs
achieved by automating FAQs and loan pre-qualification assistance.
Industries
Industries We Serve
Cross-industry engineering experience across regulated and high-growth sectors.
All IndustriesSuccess Story
Digital Insurance Platform Engineering
Zoolatech supported Kin's product development with engineering and quality assurance expertise across feature delivery, automation, and platform enhancements.
Cross-functional teams
supporting engineering, testing, and quality initiatives.
Expanded delivery capacity
scaling engineering and quality efforts.
Technologies
Ruby on Rails
JavaScript
Angular
PostgreSQL
Git
Selenium
Cucumber
Capybara
CI/CD
Expertise
Fullstack engineering
QA / testing
Quality engineering
Client Overview
Kin Insurance
Kin Insurance is a digital home insurance company focused on modernizing the insurance experience through technology. The company develops digital products and services designed to help homeowners manage insurance needs in a rapidly changing environment.
Industries
Insurtech
Headquarters
Chicago, IL, USA
Company size
750+ employees
The Challenge
Growing Product Demands Increased Complexity
As Kin expanded its product capabilities, engineering teams needed additional capacity to support feature development, platform improvements, automation, and quality assurance.
Have a Similar Challenge?
Expand your engineering capacity to support growing product demands.
Increasing feature development demands
Product teams were continuously developing and enhancing platform capabilities, requiring additional engineering capacity across multiple disciplines.
Expanding quality requirements
As new functionality was introduced, teams needed robust testing practices, automation capabilities, and quality controls to support reliable releases.
Cross-functional coordination
Engineers, product managers, designers, and QA specialists needed to collaborate closely throughout development and delivery cycles.
End-to-end ownership expectations
Teams were expected to contribute throughout planning, development, testing, troubleshooting, and delivery activities rather than operating as isolated contributors.
Have a Similar Challenge?
Expand your engineering capacity to support growing product demands.
Why They Chose Us
Cross-Functional Product Engineering Expertise
Zoolatech brought experienced engineers and QA specialists capable of supporting product development, testing, automation, and continuous delivery across multiple disciplines.
Full product team support
The engagement covered backend engineering, frontend engineering, full-stack development, quality assurance, and test automation capabilities.
Agile delivery alignment
Team members participated in Agile development processes and collaborated closely with product, design, engineering, and QA stakeholders.
Zoolatech is a senior-heavy engineering firm with Silicon Valley roots and a Miami HQ, specializing in legacy modernization, system re-architecture, and AI deployment to drive long-term, compounding value.
2017
Year Founded
600+
Employees
96%
Client Satisfaction
Workflow
Embedding Engineering and Quality Teams Into Product Delivery
Zoolatech supported Kin's product organization by providing engineering and quality expertise integrated directly into ongoing delivery efforts.
Phase 1
Team alignment
Supported roles across backend engineering, frontend engineering, full-stack development, quality assurance, and software development engineering in test.
Phase 2
Agile team integration
Engineers joined existing product teams and participated in Agile ceremonies, including daily standups, retrospectives, planning activities, and collaborative development efforts.
Phase 3
Product development support
Teams contributed to the development of new features, platform enhancements, and ongoing product improvements.
Phase 4
Quality engineering initiatives
QA engineers and SDETs supported testing activities, defect investigation, automation opportunities, regression testing, and quality assurance processes.
Phase 5
Continuous delivery support
Teams contributed throughout development and delivery cycles, supporting troubleshooting, deployments, testing, and product releases.
Kin Insurance expanded its engineering and quality capabilities through cross-functional product teams. The engagement increased delivery capacity across development, testing, automation, and product enhancement initiatives.
Solution
Providing End-to-End Engineering and Quality Expertise
Zoolatech supported Kin with engineering and quality professionals who contributed across product development, testing, automation, and delivery activities.
Full-stack product development
Engineers contributed across frontend and backend technologies, including Ruby on Rails, JavaScript, Angular, and PostgreSQL environments.
Quality assurance and testing
QA teams supported test planning, defect management, root-cause analysis, and release validation activities.
Test automation support
SDETs contributed automated testing capabilities using tools and frameworks including Selenium, Cucumber, and Capybara.
Cross-functional collaboration
Teams worked alongside product, engineering, design, and QA stakeholders throughout the development lifecycle.
Results
Engineering Capacity Expanded Across Critical Product Functions
The engagement successfully expanded Kin's access to engineering and quality expertise across multiple product teams.
Backend and full-stack expertise added
Backend Engineer and Lead Full-stack Engineer positions were staffed to support ongoing product development initiatives.
Quality engineering capabilities strengthened
Senior QA Engineer and Senior SDET roles were staffed to support testing, automation, and quality assurance efforts.
Frontend development capacity expanded
Senior Frontend Engineer positions were staffed to support user-facing product development initiatives.
Empowerment & Value
A Stronger Foundation for Continuous Product Innovation
The engagement increased Kin's ability to evolve product capabilities while supporting engineering quality and delivery objectives.
Greater delivery flexibility
Product teams gained additional engineering and quality resources to support ongoing platform enhancements and feature development.
Broader technical coverage
The organization expanded access to expertise spanning frontend development, backend engineering, quality assurance, and test automation.
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