Success Story

Product Details Page Optimization for Mobile & Web

Targeted experimentation improving product engagement, purchasing confidence, and conversion performance.
New PDP experience
validated, unlocking higher engagement potential.
Continuous experimentation
capability established for sustained GMV growth

Technologies

Technologies

Expertise

Expertise
Client Overview

Zalando

Zalando is one of Europe’s leading online retail platforms with 51 million active users across 25 markets. Headquartered in Berlin, Zalando specializes in fashion and lifestyle, managing a high-volume digital ecosystem with global reach.

Industries

Retail, E-commerce, Fashion

Headquarters

Berlin, Germany

Company size

10,000+ employees
Challenges

Low Engagement on a High-Impact Surface

Zalando’s PDP contained valuable product information, but low engagement with this content limited its impact on purchasing decisions.
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Low engagement baseline

Only 5% of users opened product information sections, leaving most customers without key decision-making details.
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High-risk experimentation

Changes to a high-traffic page required careful testing to avoid negative impact on conversion and GMV.
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Concurrent experiments

Multiple experiments required isolation to prevent overlapping effects and ensure accurate measurement.
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Unclear conversion link

Connecting engagement improvements to actual GMV impact required a robust measurement strategy.
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Why They Chose Us

Trusted Mobile Engineering Partner

Zalando chose Zoolatech for its ability to run controlled, high-impact experiments on critical product surfaces.
Tailored AI strategy for each client

Experimentation frameworks

Experience designing and executing A/B tests on high-traffic platforms with measurable business impact.
Tailored AI strategy for each client

UX-driven optimization

Strong focus on improving user engagement through data-driven design decisions.
Zoolatech is a senior-heavy engineering firm with Silicon Valley roots and a Miami HQ, specializing in legacy modernization, system re-architecture, and AI deployment to drive long-term, compounding value.

2017

Year Founded

600+

Employees

96%

Client Satisfaction
Workflow

Structured Approach to PDP Optimization

A structured experimentation program ensured safe iteration and measurable improvements.
Phase 1

Baseline analysis

Identified low engagement areas and defined key hypotheses for improvement.
Phase 2

Experiment design

Designed A/B tests targeting media placement and product information visibility.
Phase 3

Implementation

Deployed experiments across mobile and web platforms with controlled rollout.
Phase 4

Measurement & validation

Tracked engagement and conversion signals while isolating experiment variables.
Phase 5

Scaling successful variants

Prepared validated experiments for production rollout and broader adoption.
The data-driven experimentation framework increased product engagement and enabled scalable conversion optimization.
Solution

Targeted PDP Experimentation

Zoolatech delivered multiple parallel experiments to improve engagement and conversion signals.
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Video-first media slot

Repositioned video as primary media, increasing engagement and validating richer content impact.
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Media gallery optimization

Improved layout and interaction of product imagery to increase visual engagement.
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Product attributes redesign

Reworked product information display to increase visibility beyond collapsed accordion patterns.
Results

From Low Engagement to Conversion Signals

The experimentation program established a clear path from engagement improvements to business impact.
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Validated video impact

The video-first approach received positive feedback and moved toward production rollout.
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Increased engagement target

Focused on improving the 5% baseline engagement rate with product information.
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Continuous experimentation

Established a repeatable framework for ongoing PDP optimization and testing.
Business Value

A Foundation for Continuous Conversion Optimization

Zalando now has a scalable experimentation capability for improving high-impact product experiences.
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Data-driven decisions

Product teams can iterate confidently using validated experiment results.
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Conversion-focused UX

Improved product information visibility supports better purchasing decisions and long-term GMV growth.