Pandora: Cloud Integration Hub

Success Story

Driving Retail Digital Transformation for European Manufacturer and Retailer

A custom cloud-based event-driven architecture (EDA) platform was implemented to unify diverse systems, enabling real-time data analytics and achieving massive latency reduction.

36hrs → milliseconds

latency reduction across global retail operations.

An integration hub,

unifying systems across 60+ countries with real-time data exchange.

Technologies

Azure Cloud

Azure DevOps

Kubernetes

Terraform

Helm

Kong

Docker

Kafka

Microservices

Java

Spring

.Net

JavaScript

React

TypeScript

PostgreSQL

Cosmos DB

New Relic

Snyk

Keda

Redis

Expertise

Event-driven architecture (EDA)

Microservices

Highload

Cloud

Backend

Data engineering

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Integration complexity

Integrations were often developed as batch-based data exchanges with a lot of non-reusable data, per market.

High latency and inaccuracy

As a result of such legacy architecture and ineffective data integration, the company suffered from high latency and data inaccuracy.

High costs

High maintenance costs and complexity resulted from the point-to-point architecture.

Data discrepancies

The company needed to eliminate operational and analytical data discrepancies.

Scaling

Each point-to-point integration became a long and resource-consuming project, which complicated the integration landscape further with each new market introduced.

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Architectural expertise and strategic insight

Zoolatech has the capability to analyze legacy systems and investigate current and upcoming business needs. This expertise allows us to recommend the most suitable tech stack and architecture for the platform.

Operational efficiency and risk mitigation

Our approach focuses on building robust platforms that reduce maintenance costs, withstand high load, and mitigate risks, aligning technical recommendations with the European manufacturer and retailer’s business goals.

Zoolatech is a senior-heavy engineering firm with Silicon Valley roots and a Miami HQ, specializing in legacy modernization, system re-architecture, and AI deployment to drive long-term, compounding value.

2017

Year Founded

600+

Employees

96%

Client Satisfaction

Phase 1

Product discovery phase

We analyzed the legacy system and its limitations as well as investigated the current and upcoming needs of European manufacturers and retailers.

Phase 2

PoC, MVP, and further development

The team built a PoC and MVP and proceeded with further product development. The Zoolatech team prepared a set of clear engineering standards to drive operational excellence and optimize costs.

Phase 3

DevOps and site reliability engineering

We helped our client to streamline, unify, and standardize all DevOps processes as well as apply best DevOps practices. Our site reliability engineers analyze European manufacturer and retailer’s IT ecosystem, monitor their software reliability in the production environment and help make European manufacturer and retailer’s software systems more reliable and scalable.

A custom event-driven integration hub replaced legacy point-to-point systems, enabling millisecond-level data exchange, consistent data models, and a scalable foundation for real-time analytics across 60+ countries.

Nexus — custom integration hub

Nexus is a custom cloud-based integration hub based on Event-Driven Architecture (EDA) and Apache Kafka. It connects producers and consumers of real-time data and facilitates data exchange between them.

Data standardization and security services

The platform uses facades (a middleware layer) to address compatibility issues, modify, and unify data across systems. It includes a Tokenization Service to replace sensitive data with tokens, ensuring compliance, and utilizes a Central Schema Registry for transparent data definition and quality control.

Management and operational tools

Nexus Management System was developed for internal storage of history tracking and a UI to search and debug single events. Deduplication Service and other custom services were added to make the platform more efficient, scalable, and secure.

Cost and complexity reduction

Reduce maintenance costs and complexity. The new custom platform is owned entirely by European manufacturers and retailers, and its maintenance is more cost-efficient than that of other third-party vendor solutions.

Scalability and consistency

Increased scalability, reliability, and efficiency. The new event-driven architecture builds on the principles of data object consistency and reusability.

Digital foundation and real-time insights

The product created a digital foundation for integrating all business processes and operating in a digital manner end-to end. It helps our partner to unlock the value of real-time data analytics and provide visibility into all business processes.

Omnichannel and operational efficiency

Enable more efficient logistics and transportation management. Provide customers with omnichannel user experience (e.g., order online—pick up in store). Ensure future-proof scalability.