Azure-Driven Release Management and Deployment Modernization
99.999%
availability for main application components.
7X lower
storage costs and 10× savings with AKS vs Azure Functions.
Industries
Industries We Serve
Cross-industry engineering experience across regulated and high-growth sectors.
All IndustriesTechnologies
Swift
SwiftUI
iOS
Mobile APIs
Expertise
Mobile app development
Legacy modernization
QA
Back-end engineering
Client Overview
Large-Scale Retail Organization
A leading fashion retailer serving millions of customers across North America, known for combining value-driven merchandise with a strong digital and in-store experience. The company operates hundreds of locations nationwide and continues to expand its omnichannel capabilities to meet evolving shopper expectations.
Industries:
Fashion and apparel retail
Country:
USA
Challenges
Lack of Same-Day Fulfillment Slowed Growth
Customers couldn’t see what was available in local stores or pick up purchases the same day—creating friction between digital discovery and in-store fulfillment.
Have a Similar Problem?
Let’s modernize your digital platforms and accelerate omnichannel growth.
No store-level visibility
Shoppers lacked real-time insight into store inventory, making it difficult to plan trips or confirm availability before arriving.
No same-day pickup option
Customers were limited to shipping-only fulfillment, delaying gratification and reducing conversion potential for digital orders.
High shipping costs
A $9.99 delivery fee discouraged smaller purchases and limited conversion rates, especially among price-sensitive shoppers.
Lost in-store opportunities
Without Buy Online, Pick Up In Store (BOPUS), the retailer missed opportunities for incremental sales during in-store pickups.
Have a Similar Problem?
Let’s modernize your digital platforms and accelerate omnichannel growth.
Why They Chose Us
Chosen for Deep Retail Industry Expertise
The retailer partnered with Zoolatech for its proven ability to modernize enterprise mobile platforms and deliver a measurable impact in digital retail transformation.
Proven mobile development excellence
Zoolatech’s iOS engineering team had extensive experience modernizing large-scale retail apps—refactoring legacy code, optimizing performance, and improving user flows for millions of active shoppers.
Omnichannel commerce expertise
Our track record in integrating store inventory systems and digital order fulfillment gave the client confidence in achieving fast, reliable BOPUS implementation at scale.
Zoolatech is a senior-heavy engineering firm with Silicon Valley roots and a Miami HQ, specializing in legacy modernization, system re-architecture, and AI deployment to drive long-term, compounding value.
2017
Year Founded
600+
Employees
96%
Client Satisfaction
Workflow
A Structured Delivery Approach to Enable Same-Day Pickup
Zoolatech followed a phased delivery model to ensure a seamless rollout—balancing speed, technical quality, and user experience across the retailer’s mobile ecosystem.
Phase 1
Discovery and architecture review
Assessed the existing mobile codebase, identified legacy dependencies, and mapped integration points with store inventory and fulfillment systems.
Phase 2
Refactoring and foundation build
Refactored the preferred store and ZIP code experience across the app, creating a single source of truth for location data and removing outdated logic.
Phase 3
Feature implementation
Added store filter functionality, “My Store” menu, and the ability to save preferred locations for quick access to local availability and pickup options.
Phase 4
Integration and testing
Integrated with back-end APIs to enable real-time inventory visibility and same-day BOPUS functionality; conducted end-to-end QA across multiple store environments.
Phase 5
Launch and optimization
Deployed the new fulfillment flow, monitored performance and adoption metrics, and prepared for the loyalty program rollout leveraging BOPUS incentives.
A same-day pickup mobile experience was enabled with real-time store inventory and BOPUS functionality—driving higher sales, stronger margins, and smoother omnichannel shopping.
Solution
Building a Seamless Same-Day Fulfillment Experience
Zoolatech engineered a mobile-first solution that unified store data, improved performance, and enabled same-day pickup through enhanced app functionality.
Unified store data layer
Created a single source of truth for preferred store and ZIP code data, eliminating inconsistencies and reducing bugs across the mobile experience.
Store-level inventory filters
Implemented advanced filtering so users can browse products by store availability and select items eligible for same-day or next-day pickup.
Personalized store management
Added a “My Store” feature in the account tab, allowing users to save, switch, and view their preferred locations for faster order planning.
Results
Driving Omnichannel Growth Through Same-Day Pickup
The new BOPUS capability transformed customer behavior and financial performance—bridging digital and physical retail while improving operational efficiency.
$31M in incremental net sales
Same-day and next-day pickup drove a significant revenue lift by increasing conversion and in-store traffic.
$10.8M in annualized EBIT
Lower fulfillment costs and higher order volumes improved profitability across digital and store channels.
+6.8% contribution margin
The same-day BOPUS model delivered a stronger margin profile than traditional in-store transactions, validating the omnichannel investment.
+55% of same-day orders
More than half of sales growth was attributed to same-day pickup adoption, highlighting strong customer demand for instant fulfillment.
Business Value
Empowering Customers and Strengthening Omnichannel Profitability
The new BOPUS capability not only enhanced customer experience but also delivered lasting business value—positioning the retailer for scalable digital growth.
Frictionless customer experience
Customers gained real-time visibility into store inventory and convenient pickup options, eliminating uncertainty and improving satisfaction.
Sustainable profitability gains
Reduced fulfillment costs, higher conversion rates, and increased in-store traffic created a more efficient, profitable omnichannel model.
Similar Case Studies
Discover how Zoolatech helps leading enterprises solve complex challenges.
