When outsourcing software development, maintaining in-house levels of delivery speed and quality is essential. The key to achieving this lies in selecting the right tech partner and implementing best practices for collaboration and management. Here’s a guide on choosing the right outsourcing partner and ensuring high-quality delivery.

1. Strong tech talent and proven recruitment practices

• Brand strength and access to global talent: Choose an outsourcing partner known for a strong employer brand with a proven ability to access a global pool of top-tier tech talent.
• Quality Over Quantity: Ensure the partner maintains high standards in hiring, avoiding the misrepresentation of junior developers as senior ones.
• Transparency in Hiring: Opt for partners that offer full hiring transparency, well-established recruitment practices, and custom automation tools to streamline the process.

2. Talent management, retention, and development

• Choose partners who invest in talent retention through continuous development and a strong corporate culture.
• Loyal tech teams are more likely to be committed to your product’s success.

3. Ensuring team loyalty and commitment

• Dedicated Teams: Look for a partner that provides dedicated engineering teams, fostering a strong sense of ownership and commitment to your project. A dedicated team will go the extra mile to meet your goals.
• Corporate Culture and Work Ethic: The outsourcing partner’s corporate culture and work ethic should align with your own. An established corporate culture promotes team loyalty and a shared commitment to success.

4. Collaboration flexibility

• Adaptable Cooperation Models: Opt for a partner that offers flexible cooperation models tailored to your needs. The ability to adapt these models as your requirements change is crucial for maintaining productivity and quality.

5. Customized services

• Tailored Team Composition: Ensure the partner can provide tech talent and team compositions that match your company’s needs, delivering the best cost-value ratio.
• Screening Process: It is vital to conduct a meticulous screening process for hard and soft skills, experience, and cultural compatibility.

6. Time-tested practices

• Proven Management Practices: Choose a partner with a track record of applying Agile management practices and a culture of engineering excellence.
• CI/CD Pipeline: A streamlined Continuous Integration/Continuous Deployment (CI/CD) pipeline is essential for maintaining high-quality software development.
• Knowledge transfer management: Creating an effective knowledge transfer plan is key to IT outsourcing project management. A well-organized plan is essential for maintaining high quality and avoiding unnecessary costs. A solid knowledge transfer plan ensures a deep understanding of the product, its functioning, and the people responsible for specific tasks. This guarantees smooth and secure operation throughout the entire period of outsourcing cooperation.

1. Access to Top-Tier Tech Talent Globally

ZoolaTech enables businesses to tap into a global pool of elite tech professionals. With a dedicated team of 16 recruiters, ZoolaTech efficiently closes positions within one month, hiring over 30 experts monthly. This swift and effective recruitment process ensures that businesses can quickly and seamlessly scale their IT capabilities.

2. Full Hiring Transparency and Efficiency

ZoolaTech offers full transparency in the hiring process, utilizing well-established recruitment practices and custom automation tools to streamline operations. Their high standards, comparable to industry giants like Google and Microsoft, ensure that only the best engineers are hired, fostering a culture where strong talent attracts other strong talent. ZoolaTech’s high hiring standards, comparable to those of industry leaders like Google, ensure strong engineers attract other strong engineers.

3. Flexible Cooperation Models

ZoolaTech provides versatile cooperation models, including ODC (Offshore Development Center), Team Extension, Managed Delivery, or mixed approaches. This flexibility allows businesses to choose a partnership model that best suits their specific needs and operational strategies, ensuring optimal collaboration and project success.

4. Experienced and Diverse Teams

When starting a cooperation with ZoolaTech, businesses are provided with a team of experts with over 5 years of experience. ZoolaTech values diversity, embracing teammates regardless of age, gender, race, religion, sexual orientation, physical abilities, cultural background, or nationality. This commitment to inclusivity fosters a rich, collaborative environment.

5. High Client Retention and Satisfaction

ZoolaTech boasts a 96% client retention rate, demonstrating their ability to meet and exceed client expectations consistently. Trusted by Fortune 500 companies, ZoolaTech goes the extra mile to help businesses achieve their operational, tactical, and strategic goals, ensuring long-term partnerships and continued success.

6. Strategically Designed Teams for Long-Term Value

ZoolaTech designs teams and delivery processes aimed at delivering long-term value. They provide tech talent and team compositions that are the best fit for a company’s specific type and timing, ensuring the best cost-value ratio. Their partners typically stay with them for over 5 years, benefiting from sustained excellence in results, talent management, and cost efficiency.

7. Commitment to Gender Equality and Leadership

ZoolaTech emphasizes gender equality, with 50% of leadership positions held by women. This commitment to balanced leadership promotes diversity and brings varied perspectives and innovative solutions to the table, enhancing overall business performance and fostering a more inclusive workplace culture.

Digital foundation for integrating all business processes for a leading European retailer

In 2021, the company started its Digital transformation to support its growth strategy. The company decided to develop a scalable integration hub based on Event-Driven Architecture and Kafka to solve the following issues and build a solid foundation for digital transformation:

• Reduce latency and increase data accuracy
• Increase scalability
• Eliminate data duplication
• Reduce the amount of memory and processing power used
• Reduce maintenance expenses and complexity
• Make the efficiency and correctness of data exchange more trackable
• Eliminate operational and analytical data discrepancies

ZoolaTech approach

With a precise focus on the company’s business needs, we helped our client choose the most suitable tech stack and architecture for the platform to reduce maintenance expenses, withstand high load, and mitigate risks.
We provided a strong engineering team that built a PoC and MVP and proceeded with further product development. The ZoolaTech team prepared a set of clear engineering standards to drive operational excellence and optimize costs.

We helped our client streamline, unify, and standardize all DevOps processes and apply the best DevOps practices. We also helped integrate their ERP, transportation management, and warehouse management systems and made the data exchange between these diverse systems fast, efficient, and consistent. It helps to provide real-time or near real-time visibility into all inventory levels and optimize logistics and transportation management.

Value delivered by ZoolaTech

The product created a digital foundation for integrating all business processes and operating digitally end-to-end. It helps our partner to:

• Ensure seamless integration, facilitating fast, efficient, and accurate data exchange between multiple systems.
• Significantly reduce latency from 36 hours to milliseconds, enhancing data accuracy.
• Unlock the value of real-time data analytics, offering visibility into all business processes.
• Build a robust foundation for implementing Advanced Data Analytics and Artificial Intelligence.
• Provide an omnichannel user experience.
• Increase fault tolerance to enhance system reliability.
• Enable more efficient management of logistics and transportation.
• Ensure future-proof scalability to accommodate growing business needs.
• Reduce maintenance expenses and complexity for improved operational efficiency.

An offshore delivery center for a Fortune 500 FashionTech company

Our client is a Fortune 500 company and a major player in the US FashionTech sector. They needed to rapidly expand development capabilities to boost flexibility and accelerate modernization, adoption of innovations, and delivery of new apps. So, the company required a reliable software development partner to help with this goal.

ZoolaTech approach

For the Fortune 500 retail company, we facilitated the establishment of an Offshore Delivery Center (ODC) comprising 185 people and 40 teams. This ODC provided the flexibility to scale the team as needed and granted access to a diverse talent pool, fostering innovation and swift problem-solving.

ZoolaTech has evolved into a strategic software development partner for our client. Our teams at ZoolaTech and in the United States share equal rights and responsibilities. This collaborative effort ensures proactive leveraging of technical expertise, implementation of standardized processes, and proactive proposal of innovative solutions to optimize costs and mitigate potential risks.

Value delivered by ZoolaTech

ZoolaTech played a pivotal role in helping our client achieve a two-fold increase in development velocity and time-to-market. We helped to improve scalability, prevent downtime during peak periods, and significantly enhance user experience and engagement time.

ZoolaTech’s solution architects and principal engineers consistently provide tech solutions aligned with our client’s functional needs and overarching business goals. This ensures that our technological interventions are not just innovative but directly contribute to the achievement of business objectives.

Mastercontrol – accelerating time-to-market and boosting scalability

Our client is a leading provider of MES and QMS solutions, focusing on ensuring compliance with regulations and improving the quality and safety of the products for regulated industries.

As MasterControl prioritizes its products’ immaculate quality and supreme user experience, the company decided to modernize the existing solutions and build new-generation systems. To avoid downtime and accelerate the delivery process, they needed a strong partner for technology team extension.

ZoolaTech approach

We provided MasterControl with a team of strong senior software engineers, working closely with the client’s in-house team to ensure engineering excellence, improve velocity, and accelerate time-to-market. Starting with just two engineers, 60 experts across Europe were hired within 18 months.

Value delivered by ZoolaTech

We fostered a collaborative environment, breaking down traditional customer-vendor barriers, which resulted in a fast delivery process and high product quality. In particular:

• The collaboration resulted in operational improvements, including increased velocity and overall product quality.
• Seamless integration with the in-house team allowed for quickly delivering new features.
• ZoolaTech’s proactive collaboration has contributed to innovation and efficiency.
• We played a pivotal role in extending the feature base of legacy systems to meet MasterControl clients’ requirements.

The successful partnership addressed immediate challenges and positioned our client for sustained growth in the dynamic pharmaceutical sector.

• To access a global pool of top-tier tech talent. For example, ZoolaTech closes positions within one month, leveraging a team of 16 professional recruiters to hire over 30 experts monthly.
• Get full hiring transparency, well-established recruitment practices, and custom automation tools to streamline the process.
• ZoolaTech’s high hiring standards, comparable to those of tech industry leaders like Google and Microsoft, ensure strong engineers attract other strong engineers.
• ZoolaTech is a global software development company, headquartered in the USA, with offices in Mexico, Ukraine, Poland, and Turkey.
• We offer flexible cooperation models: ODC, Team Extension, Managed Delivery, or mixed.
• When starting cooperation, we provide you with a team of experts with 5+ years of experience.
• ZoolaTech values every teammate regardless of age, gender, race, religion, sexual orientation, physical abilities, cultural background, or nationality.
• 96% – client retention rate
• 60% – senior software engineers
• 50% – women in leadership
• 10+ languages and 20+ nations
• Trusted by Fortune 500 companies
• We go an extra mile to help you meet your operational, tactical, and strategic goals.
• We provide you with the tech talent and team composition that are the best fit for your specific type of company at a specific point of time and will deliver the best cost value ratio.
• We design teams and delivery processes that are targeted at long-term value — in terms of results, talent management, and costs.
• Our partners stay with us for 5+ years

Outsourcing software development can be a strategic move for businesses seeking innovation and growth. By choosing the right tech partner and implementing best practices for communication, documentation, quality assurance, project management, training, and monitoring, companies can ensure that their software maintains high quality even when developed externally. Insights from industry leaders like ZoolaTech provide valuable guidance for navigating the complexities of outsourcing while maintaining in-house quality standards. Together, we can continue to elevate the standards of software development.