Pharmaceutical Software Development Company

Life Sciences Software Development, From QMS and MES to Private AI
We build and modernize regulated software for pharma and biotech companies and the vendors behind their QMS, MES, and lab systems. For MasterControl, validation cycles were cut from weeks to 10–20 minutes.
Release validation for MasterControl
MES rebuild for MasterControl
Private AI for MasterControl
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Industry Leaders We Work With

What We Build

Pharma Software Development Services

Regulated software for lab, clinical, quality, and manufacturing work, from first release to support.
GxP software development

GxP software development

Web, cloud, and mobile software for regulated workflows, with audit trails, electronic signatures, and role-based access designed in.
Validated system modernization

Validated system modernization

Aging monoliths replaced in stages, with historical records moved and checked along the way instead of parked in an archive.
Validation evidence

Validation evidence

Requirements, tests, and results stay linked, so each release arrives with evidence your quality team can review.
System integration

System integration

New software connected to your QMS, ERP, LIMS, identity provider, and lab instruments, so nobody re-keys data by hand.
Data and analytics

Data and analytics

Research, quality, and manufacturing data brought into pipelines and dashboards, with the source and history of each record intact.
Private AI features

Private AI features

Self-hosted models for documentation and training work, with human review of each output and regulated data kept in place.
Regulated workflow UX

Regulated workflow UX

Interfaces for lab, quality, and shop-floor users, designed with the people who run the process and tested before release.
Support and maintenance

Support and maintenance

Upgrades, fixes, and new modules after go-live, delivered through the same change control as the first release.

“A pharma company used custom advanced analytics to reduce deviations by more than 65 percent.” — McKinsey & Company

Deviations shrink when records, audit trails, and test results live inside the software. We build that layer into quality and manufacturing platforms.
Who We Work With

Built for Pharma, Biotech, and Life Sciences Product Teams

For engineering and quality leaders in life sciences, the product often has to change faster than its validation work allows, and that tension differs by company type.
Pharma and biotech

Pharma and biotech

Digital teams choosing a biotech software development company for research and lab work, or pharma software development around validated systems.
Life sciences vendors

Life sciences vendors

Companies behind QMS, MES, LIMS, and SaaS platforms whose customers validate each release. Our deepest proof sits here, with MasterControl.
CROs and CDMOs

CROs and CDMOs

Contract research and manufacturing organizations running sponsor data and batches through their own systems, with traceable, audit-ready workflows.
Labs and diagnostics

Labs and diagnostics

Research and diagnostics labs that need LIMS or ELN work, instrument integrations, and research data their scientists can search.
Device manufacturers

Device manufacturers

Device makers working on SaMD and quality systems under the QMSR, a topic our medical device software page covers in depth.
Systems We Build and Extend

Life Sciences Software Development Solutions

Retail pharmacy systems, such as e-prescribing and dispensing, are covered on our pharmacy software page.
98%

98%

Client Retention Rate
300+

300+

Successful Projects

LIMS, ELN, instruments

We extend LIMS and ELN functionality and keep sample data traceable to the report.

  • Analyzer connections through APIs or export files
  • Sample, result, and audit data linked
  • ELN workflows matched to your lab methods

CTMS and EDC

Study management, electronic data capture, and integrations between the trial systems you run.

  • Audit trails and electronic signatures in trial workflows
  • Study data flowing between CTMS and EDC
  • Site and monitoring data visible to study teams

Research data and drug discovery platforms

Experiment, assay, and compound data from many sources brought into one searchable place.

  • Comparison and analysis across studies and assays
  • Machine learning where the question calls for it
  • Data lineage kept from instrument to analysis

Pharmacovigilance and RIM

Safety case intake and review workflows connected to the safety database you already run.

  • Regulatory information management and submission tracking
  • Integrations with your existing RIM platform
  • Case data linked to source documents and reviewers

QMS and eQMS

Document control, CAPA, deviations, training, and quality events built as configurable workflows.

  • Quality event data ready for trending and review
  • Links between quality records and production data

MES and eBR

Production records and electronic batch records connected to your quality and ERP systems.

ERP integration

ERP, inventory, and distribution systems connected to your quality and manufacturing software.

  • Batch, material, and shipment data matched across systems
  • Fewer manual handoffs between planning and quality
  • Lot status visible to quality reviewers

Patient-facing apps

CRM and HCP portals for commercial teams, plus apps that reach clinicians and patients.

Map Your Regulated Systems

Name the system your teams work around by hand, and we’ll suggest the next step.
Contact Sales
Vendor Release Engineering

For QMS and eQMS Software Vendors

Your customers validate what you ship, so each release has to arrive with evidence.

Pipeline-built validation

Existing and new configurations run through one repeatable pipeline, as in the Validation on Demand framework we built for MasterControl.

Usable change summaries

Summaries of changes, tests, and results feed each customer’s own risk-based assessment. FDA’s February 2026 CSA guidance includes a SaaS vendor example.

Configurable quality workflows

In MasterControl’s AQEM, quality teams configure and modify workflows with zero developer involvement, with automated validation on every process run.

Identity and eSignatures

Our Keycloak identity provider for MasterControl added SSO and eSignature validation, and millions of user accounts migrated with zero disruption.
Release Evidence in Practice

For MasterControl, which builds quality, manufacturing, and compliance software for life sciences and other regulated industries, Zoolatech built Validation on Demand, an automated validation framework for customer workflows.

Results
  • Validation cycles cut from weeks to 10–20 minutes
  • 100% of workflow runs auto-generate standardized, audit-ready reports
  • Updates and configuration changes ship without lengthy revalidation gates

Our engineers brought release automation, workflow validation, and audit-ready reporting to the Validation on Demand project.

MasterControl’s customers moved from manual workflow verification to automated runs, with standardized, audit-ready reports produced as part of each run.
Testimonials

What Our Customers Say

“In the case of Zoolatech, it's a very tight partnership.
The team at Zoolatech is incredibly collaborative, and we work as a team despite being thousands of miles away from each other.”
Spencer Rascoff
CEO Match Group
5/5
“Zoolatech has been a key technology partner for Pandora,
enhancing our software development and deployment capabilities. They're ambitious, supportive, fast-moving, and well-skilled, with sound ethical values.”
Erika Romsics
Contract and Vendor Manager, Pandora
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5/5
“The apps they’ve developed give us the opportunity to get more customers.
We’re providing more services to target big customers. We can install jobs faster and identify reduce bottlenecks, so we’re providing a better customer experience.”
Aida Youssef
Senior Director of Software Engineering, Complete Solaria
5/5
“Zoolatech has access to a deep talent pool and knows how to identify client's needs.
With the help of Zoolatech, went from a very early and incomplete prototype to the MVP release, the first production release, and the first paying customer!”
Greg Wagenhoffer
CEO, GreenVisr
5/5
“Zoolatech enabled us to build a world-class engineering team quickly and efficiently.
Zoolatech's pre-screening process and engineer training are customized for providing effective engineers that can contribute immediately to accelerating product roadmaps.”
Shariq Minhas
CTO, SVSG
5/5
“We can recommend Zoolatech
for their talent pool, attention, ability to understand our requirements, candidate screening process and constant communication.”
Chaitanya Pallapothula
SVP, Tailored Brands, Inc.
5/5
“Zoolatech’s developers quickly became an integral part of our team effort
with whom we shared daily stand up calls. Overall, Zoolatech fit well with our needs for agile development and continued to adapt as our needs evolved.”
Forrest Glick
UX Designer, Stanford University
5/5
“Working with Zoolatech has been a driving force in our business offerings.
The team utilizes it's experience and expertise meshing with our internal team creating a positive work environment. Zoolatech is by far one of the best teams to work with in the industry.”
Kris Naidu
CEO, Zeacon
Kris Naidu CEO, Zeacon
5/5
Shop-Floor Platforms

MES Software for Regulated Manufacturing

An MES holds the records inspectors read. We modernize validated life sciences platforms in stages and move their history with them.
01

Decade-old MES rebuilt

MasterControl’s MES is mission-critical for pharma, biotech, and healthcare manufacturers. We rebuilt its near-decade-old monolith as a cloud-native platform, a 24-month delivery.
02

Records moved over

Historical records and production data moved from the legacy system into the new platform, so investigations can still reach them.
03

Audit trails extended

The new MES runs workflows with extended audit trails, and activity logging and event tracking were extended for life sciences requirements.
04

Paper logbooks replaced

A cloud-native digital logbook system with a no-code template builder and role-based approvals replaced paper logbooks, integrated with MasterControl’s Quality and Manufacturing systems.
Private AI

AI Without Moving Regulated Data

AI can work with regulated data when the models run where the data lives and a person approves each output.

Self-hosted models

For MasterControl, we fine-tuned open-source LLMs on domain-specific regulatory data and deployed them with Kubernetes and Docker in a private environment.

Human review first

All AI output in the suite goes through human review before approval, and an LLM evaluation framework benchmarks the models continuously.

Where AI stays out

EMA’s draft Annex 22 said GenAI should not run critical GMP applications. While EMA reviews that position, we keep AI on supporting tasks.

“Despite these investments, only 22% of life sciences leaders said they have successfully scaled AI, and just 9% reported achieving significant returns on these efforts.” — Deloitte

One working example: for MasterControl, our AI suite keeps sensitive regulatory content inside the client environment and saves 1,000+ hours annually on documentation and training workflows.
Regulatory Scope

Regulations and Guidance We Build For

The rules that apply depend on what your software does and who uses it.
21 CFR Part 11

Electronic records under FDA rules

  • Closed systems call for validation of the system
  • Calls for secure, computer-generated, time-stamped audit trails
  • Trails record entries that create, modify, or delete records
  • Developers and users need training and experience for their tasks
  • Our guide to Part 11 audit trails in regulated SaaS
GAMP 5

ISPE’s second edition guide

  • ISPE published the second edition in July 2022
  • Supports iterative and incremental development methods
  • Encourages regulated companies to use supplier documentation
  • We document requirements, tests, and results each iteration
CSA and QMSR

Guidance and rules for device makers

  • FDA’s final CSA guidance is dated February 2026
  • It supersedes the version issued in September 2025
  • Describes a risk-based approach to software assurance
  • The QMSR took effect on February 2, 2026
  • What the QMSR means for software vendors
Data integrity

Records that trace to people

  • FDA’s drug CGMP guidance describes reliable data as ALCOA
  • Attributable, legible, and contemporaneously recorded
  • Original or a true copy, and accurate
  • We design records so each entry traces to a person
  • Access rules and audit trails designed with each record
EU GMP Annex 11

Products used in the EU

Patient data

Privacy and clinical standards

  • HIPAA or GDPR may apply where software touches patients
  • Access control, logging, and encryption your privacy team requests
  • Clinical data can be structured to CDISC standards
  • Exchange with healthcare systems over HL7 FHIR
Delivery Steps

Working With Your Engineering and Quality Teams

You can plan your people’s time before work starts, because each step names what we need from your team, from discovery to support.
Step 1

Discovery and scoping

We map workflows, systems, and the current validated state of your software, then agree with you on what is in scope and which records the work will touch.
  • From your side: system access, SOPs, and time with product, quality, and IT owners
  • What you receive: agreed scope, a system map, and validated-state notes
Step 2

Risk-based planning

We agree roles and quality responsibilities with you at the start and set test depth by risk, so effort goes where product quality and data are most exposed.
  • From your side: your quality approach and the person who signs off
  • What you receive: a risk-based test plan and an agreed role split
Step 3

Iterative build

Requirements, design, and tests stay linked in each iteration, so a change to one shows up in the others before it reaches a release candidate.
  • From your side: product decisions and acceptance of each increment
  • What you receive: working increments with linked requirements and tests
Step 4

Verification with evidence

Unit, component, and end-to-end tests run with reports your quality team can read, and results are stored next to the requirements they cover for later review.
  • From your side: review of test evidence as it arrives
  • What you receive: test reports tied to the requirements they verify
Step 5

Release with summaries

Releases ship with a summary of changes, tests, and results that your quality unit can review and file with its own records before approving the release.
  • From your side: release approval
  • What you receive: a release package ready for your quality records
Step 6

Support and evolution

Fixes, upgrades, and new features after go-live follow the same change control as the first release, so the validated state of your software stays documented over time.
  • From your side: priorities for the next releases
  • What you receive: change records for each fix, upgrade, and feature
Send the system, its validated state, and the change you need next.
Contact Sales
Regulated-Product Track Record

Why Life Sciences Teams Choose Zoolatech

Quality, IT, and Legal each need different proof before they approve an engineering partner for regulated work.
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Long-term regulated product partner

Our engineers work inside MasterControl’s product teams, and the engagement grew into a 60-engineer delivery organization within approximately 18 months.
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One delivery standard throughout

Each engagement includes a dedicated Delivery Manager, a live risk register, a formal QA checkpoint, and teams in your time zones.
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Related healthcare and medtech work

For Ontada, a McKesson subsidiary, we redesigned an oncology platform’s UX. For Dentsply Sirona, we modernized a digital dentistry and treatment-planning platform.
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Confidentiality agreed upfront

Each client engagement is covered by its own NDA, and confidentiality and access terms are agreed with your legal and security teams at the start.
Tech Stack

Technologies From Our Life Sciences Projects

The tools named here come from our MasterControl quality, manufacturing, identity, and AI projects.
Java
Java
Spring Boot
Spring Boot
React
React
TypeScript
TypeScript
JavaScript
PostgreSQL
PostgreSQL
Python
Python
AWS
AWS
Amazon SageMaker
Amazon SageMaker
Kubernetes
Kubernetes
Docker
Docker
Keycloak
Open-source LLMs
and other
Why Choose Us

Why Businesses Trust Us

logo
At Zoolatech, we create engineering teams for industry leaders across the US and Europe — teams that move fast, think big, and deliver strong impact.
96%
Client Satisfaction
300+
Successful Projects
2017
Year Founded
98%
Retention Rate
team sport photo
At Zoolatech, we create engineering teams for industry leaders across the US and Europe — teams that move fast, think big, and deliver strong impact.
Engineering Excellence. Every Time.
main award png (1)
At Zoolatech, we create engineering teams for industry leaders across the US and Europe — teams that move fast, think big, and deliver strong impact.
team sport photo
600+
Employees
Headquarters
USA
Development Centers
PL
UA
MX
TR

Tell Us About Your Regulated Software Project

Tell us about your project, and we’ll suggest the next step.
Questions Quality and IT Leaders Ask

What does a pharmaceutical software development company do?

A pharmaceutical software development company builds and maintains the software pharma, biotech, and life sciences teams run regulated work on, such as lab, clinical, quality, and manufacturing systems. At Zoolatech, the same team writes the code, the tests, and the validation evidence your quality unit reviews, as in our work on MasterControl’s quality and manufacturing software.

Which regulations apply to pharmaceutical software?

It depends on what the software does: 21 CFR Part 11 covers electronic records under any FDA records requirement, and GAMP 5 is ISPE’s industry guide rather than a regulation. FDA’s CSA guidance and the QMSR are scoped to medical device manufacturers.

How do you make sure pharmaceutical software meets regulatory requirements?

We trace each requirement from your regulations and SOPs to its tests and results and build audit trails, electronic signatures, and access controls into the code. FDA’s guidance on electronic records in clinical investigations keeps regulated entities responsible for meeting Part 11, and an article in ISPE’s Pharmaceutical Engineering places accountability for GxP requirements with the regulated company, so the final call stays with your quality unit.

Do software updates require revalidation?

It depends on what changed and the risk to product quality and data, and your quality team sets the scope. FDA’s risk-based approach for device manufacturers is explained in our guide to computer software assurance.

How should we evaluate a pharma software development company?

Ask for named regulated-product work, who writes the tests and validation documentation, how changes are controlled, and who can access your data.

Should we build custom pharmaceutical software or extend an off-the-shelf platform?

Buy when a platform covers your process as it runs today, because you can use its vendor documentation in your own validation where it applies. Build or extend when your workflows, integrations, or data fall outside it.

What affects the cost and timeline of a pharmaceutical software project?

Scope drives both: the number of systems and integrations, how much legacy data has to move, the regulatory controls required, and the validation evidence you expect. These differ by project, so cost and timeline are estimated once the scope is clear.

How can we work with Zoolatech?

Two common models can be combined: with team extension, our engineers join your product teams and work in your process. With managed delivery, we run a product or work stream end to end while you set priorities and accept each release.