Lead Infrastructure Developer (DevOps)

  • Overview

    DevOps Engineers are DevOps champions responsible for enabling our software development teams to move fast—securely and efficiently. We have engineering teams across the U.S. and our offices are in Amsterdam, Singapore, Costa Rica, Vietnam, and Canada. You will support them as they create and maintain services, ensure that work is secure, reliable, and deployed repeatably, and drive innovation of your own, bringing best practices of the DevOps world to our infrastructure and automation. This is a highly collaborative position, and you will be a Subject Matter Expert (SME) and Mentor on all things DevOps

  • Responsibilities

    Seek out ThingsThatShouldGetDone™ and take pride in doing them well and quickly

    Improve the velocity and self-sufficiency of the development teams. For our developers

    We give them tools to create their infrastructure,

    We provide documents and expertise on how to do that well, and

    As a last resort, we do DevOps-y things for them

    Be a dedicated subject-matter-expert to development teams—you are the liaison between software development and infrastructure

    Design, build and extend our automated deployment pipelines supporting continuous integration and delivery (CI/CD) for multiple teams

    Document and champion DevOps processes and tools across the organization

    Share team on-call responsibility for our always-on 24/7, high-availability SaaS platform with a focus on performance and scalability

    Go hands-on to troubleshoot issues and outages, and craft new solutions

  • We Require

    A love for creating innovative solutions no one else has solved before

    Expertise and experience in Computer Science or related Information Technology field—your degree is great but far less important than what you know and who you are

    In-depth working knowledge (e.g. 5 years) of DevOps practices

    Solid coding/scripting skill (e.g. 5 years) — especially Python for automation tools

    Foundational (e.g. 3-4 years) AWS, Linux, Windows 2012+, VMWare, and network skills

    Demonstrated ability to learn, implement and evangelize new technologies

    Strong (e.g. 2 years) experience automating cloud and on-premises Infrastructure-as-Code (Terraform, Chef, Puppet, Ansible) and CI/CD pipelines (GitLab, AWS Code Commit, Build, Deploy, and Pipeline)

    Understanding of Kubernetes/EKS

    Huge Plus: telecom stack (Freeswitch, NTEX, WebRTC, or telecom-as-a-service like Twilio)

    Knowledge of monitoring and logging tools (AppDynamics/SignalFX, Grafana, Prometheus)

    Hands-on with distributed data stores like Cassandra, Mongo, Redis, ElasticSearch, DynamoDB, DocDB, Airflow, and/or big data like AWS EMR, Kafka, Spark, Kinesis, Hadoop

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